Today, for some reason, I keep getting the "FFXIV has stopped working" message on the first door cut-scene in the r45 dungeon. It has never done this before now and so far, it has done it 3 times today, and today only.
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Today, for some reason, I keep getting the "FFXIV has stopped working" message on the first door cut-scene in the r45 dungeon. It has never done this before now and so far, it has done it 3 times today, and today only.
Greetings, Dubont!
Thank you for posting your concerns about your game crashing during a cutscene. In order to make sure that we have sufficient information for a thorough investigation, it would be a great help to us if you provide as many details as you can in the following form:
Platform:
Specify which version of Windows was in use to play the game.
ISP:
Name of ISP you use to connect to the Internet.
Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)
Internet Connection Speed:
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Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)
Frequency:
State how frequently the issue occurs. Please select from the following.
1.Always
2.Sometimes
3.Once (Did not reproduce)
4.Unknown
Character Name:
Which character did the issue occur with?
Race:
Race of your character when the issue occurred.
(Elezen M, Elezen F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)
World:
World where the issue occurred.
Class/Skill Rank:
Class and skill rank of your character when the issue occurred.
Physical Level:
Physical level of your character when the issue occurred.
Area and Coordinates:
Area and map coordinates where the issue occurred.
Thanks again for your participation!