Is anyone else having problems trading? I was trying to trade with my friend for stuff we use and a weapon and the game keeps canceling the trade. I'm curious if anyone else is having this issue
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Is anyone else having problems trading? I was trying to trade with my friend for stuff we use and a weapon and the game keeps canceling the trade. I'm curious if anyone else is having this issue
Greetings, twili!
Thank you for posting your concerns about your trades being cancelled. In order to make sure that we have efficient information for a thorough investigation, it would be a great help to us if you provided as many details as you can in the following form:
Platform:
Specify which version of Windows was in use to play the game.
ISP:
Name of ISP you use to connect to the Internet.
Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)
Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)
Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)
Frequency:
State how frequently the issue occurs. Please select from the following.
1.Always
2.Sometimes
3.Once (Did not reproduce)
4.Unknown
Character Name:
Which character did the issue occur with?
Race:
Race of your character when the issue occurred.
(Elezen M, Elezen F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)
World:
World where the issue occurred.
Class/Skill Rank:
Class and skill rank of your character when the issue occurred.
Physical Level:
Physical level of your character when the issue occurred.
Area and Coordinates:
Area and map coordinates where the issue occurred.
Party or Solo:
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
*If you wrote "Party" or "Alliance", please also include the number of members.
In-Game Time:
Please list the in-game time that the issue occurred.
Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
•What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
•Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
•If you were using macro commands when the issue occurred, please include the details of the command.
•In case the error message appeared when the issue occurred, please include what the message said.
*In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.
Thanks again for your participation!