Temple of Quarn (Hard) Door not opening for one player

Time: 17.11.14 09:00 GMT +1
Frequency: once
World name: Ragnarok
Character name: unknown
NPC name: -
Monster name: -
Class/Level: unknown
Party or solo: Party
In-game time: unknown
Area and coordinates: Temple of Quarn (Hard)
Steps:
The second door before that stone mob with two hands didn't open for one of our PT members.
Even after defeating it it the door still was closed only for that one member.
Using return didn't work.
Relogging solved the problem for that player
Connection Specs
- Type of internet connection/provider: unknown
- Modem maker/model number: unknown