Did not receive friend referral rewards after registering code

Time:NA
Frequency:NA
World name:Balmung
Character name: Deus Luminis, Gstar Raw
NPC name:Mooglemail
Monster name:
Class/Level:NA
Party or solo:NA
In-game time:NA
Area and coordinates:
Steps:
Please take a look at my account. I have been run around with this issue, noone is helping me from SE support. I started out submitting a ticket via lodestone/general account problems. Then they told me to submit a ticket for a GM in game. Then the GM in game told me to post a bug fix here. All generic useless messages. I submitted my bug in the template again here and days later get no response. What does it take to get a REAL response much less fix the issue?


1- My friend registered an account on his own
2- paid for 30 days
3- had the ENTER FRIEND CODE popup appear
4- He put in my code
5- we verified on both our sides it said a friend code has been registered to the account.
6- Then we receive no in game delivery of the Friendship Circlet.
Please deliver the item as advertised.


Connection Specs
- Type of internet connection/provider:NA
- Modem maker/model number:NA

PC Specs
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NA
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Laptop Model Name:NA
Laptop Model Number:NA

Gamepad Manufacturer:NA
Gamepad Model Name:NA
Gamepad Part Number:NA

Browser Information
- Name and version of the browser currently in-use:NA
- Internet Explorer Version: NA

Just to check : did your friend pay by automatic card payment ?

If so, you will receive your items when the 30 days of free play end.