House Disappeared?

Hello,

In game support told me to post here.

I purchased Plot #50 for 5,000,000 then the permit for 450,000 gil. I constructed the house and a little while later came back and it was gone and for sale. Can I please be reimbursed for my loss?

Time: 10/28/14 Probably around 5 EST
Frequency: Once
World name: Excalibur
Character name: Robbb Bbbor
NPC name:
Monster name:
Class/Level:
Party or solo: solo
In-game time:
Area and coordinates: Uldah Housing Guide, Plot #50 in the new subdivision
Steps:
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