In-game support desk is bugged

Time:
Any Time

Frequency:
Always

World name:
Sargatanas

Character name:
Hunter Aldebaran

NPC name:
N/A

Monster name:
N/A

Class/Level:
All

Party or solo:
N/A

In-game time:
Always

Area and coordinates:
N/A

Steps:
1. Open Support Desk
2. Create new request / report (have reported several bots and help requests)
3. Click Send
4. Confirm Send
5. Report does not show in history (only two reports from 10/2013)
6. No response from SE

Connection Specs
N/A

PC Specs
N/A

Browser Information
N/A

Update: I've contacted email support and was told that this issue would only be handled in this forum.

I also have this issue where nothing shows up in my history window and I have put in at least 7 reports on multiple issues on my account
. Please fix this issues!