Chat service is currently unavailable.

Welcome.

I have problem with my Vita control so i try to contact a support but no meter when i try to contact always i have same answer "Chat service is currently unavailable." and if i use mail system i always have same answer "Game masters can't solve your problem, please contact to our support".

Please tell me what happed with support because no one will help me :(

you were probably trying to reach chat during their off hours. It isn't available 24/7/365. If I remember right, they post their operating hours when you get through to the contact options.