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When I make a new char, each char gets 22 letters from the start. Imade a new char today, and to my surprise, the moggle told me it mailed 2 letters back to sender. The letters had my Asuran gauntlets and onion helm inside. This 20 letter limit is something that could be an ever bigger issue, considering veteran rewards, and other prizes that get attached to your account. Still do not have my 2 items, and this kinda makes me sad.
Greetings, Nello.
Thank you for your Feedback regarding the inbox limit. We understand that this issue may be frustrating for players, and we apologize for the inconvenience. At this time we advise that you clear your inbox of any nonessential items, log out of the game, and then log back in. This should resolve the issue with the missing items. If you are still experiencing difficulties after following these steps, you can place an in-game call in order to have a GM assist you directly.
Thank you for your patience, and best wishes
GM Taslorrum