I asked a solution for my nickname i asked for example Alvarodrak and the 1st months of this game there was a lot of errors and bugs and the system register my nick Alvarodrak with Alvarodrak8 (again all examples). And when i was for any solution, ticket guy said me that "their solution" is tell me that is not possible, that is a solution.... really?
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Square Enix global and NA bug made wrong my ID
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08-30-2014, 06:39 AMLeodrak3Square Enix global and NA bug made wrong my ID
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08-30-2014, 06:47 AMjoelvelez93Why are you complaining about something that cannot be done? It's not like he's going to lie to you. Maybe you should have just made a new account instead of complaining about it in the first place. Besides, the members accounts are useless unless you're buying something from the store.Quote:
Originally Posted by Leodrak3
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08-30-2014, 07:20 AMLeodrak3I'm complining because i CAN COMPLAIN. What is your problem. If you are the kind of people who prefer to shut up good. Good luck with that...Quote:
Originally Posted by joelvelez93
Im asking something fair for something wrong who made Square at the moment of registering my acc. I asked for that in the 1st month of that i played this and they never responded... its suppose that now their game is fixed. But now i find that their procedures to solve an customer complain is so limited. You Square dont even have a scaling ticket system... that kind of CRM you give to your customers?