Free Company Members Always Appear Online (In Dungeon)

I have had a reoccurring bug since patch. Some Free Company members always appear online but in a dungeon. I had one in Halatali until they logged back in and another in Syrcus Tower now.

Not sure the circumstances that cause this but maybe someone else experiencing this has some insight.

We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. If you could please provide the following information, we will make sure that your report is looked into so we can try to resolve it.

Time:
Frequency:
World name:
Character name:
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time:
Area and coordinates:
Steps:
1.
2.
3.
<*Add more steps if necessary>

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

PC Specs
-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

OR

PS3/PS4 Specs

Connection Specs
- Type of internet connection/provider
- Modem maker/model number

Model Number of the PlayStation 3/4 You Are Using
- Model Number: