Could not change hotbars

Time: July 30, 2014 around 7:00 PM
Frequency: Only once (So Far)
World name: Hyperion
Character name: Uriko Nomimura
NPC name: N/A
Monster name: Hellsclaw
Class/level: Warrior/50
Party or solo: Party, 2 people
Race: Miqo'te Female
In-game time: 8:00 AM (Quess)
Area and coordinates: La Noscea Eastern La Noscea (18, 25)
Steps:

Shouting location of monster in Eastern La Noscea
About 2 mins we fought, was stuck on my chocobo hotbar and went to switch to battle
I was unable to switch to my attack hotbar and was unable to attack until it died and the crowd went away.


Connection Specs

Type of internet connection/provider: DSL/Pineland Telephone
Modem maker/model number: Unknown

Model Number of the PlayStation 3/4 You Are Using
- Model Number: CUH-1001A B01