Support desk crash

Time: 10:00 pm CDT
Frequency: repeated attempts after
World name: Gilgamesh
Character name: Kayko Kitsune
NPC name: n/a
Monster name:
Class/Level: any
Party or solo: solo
In-game time: any
Area and coordinates: multiple

First happened when attempting to submit a harassment ticket. Attempts at resubmitting the ticket just stuck with a blank unselectable title and body section. Information/new/history tab stuck in "retrieving information" most of the time.
When those tabs have information, the history tab does not show the ticket was ever submitted.
Game will hard lock if repeated attempts are made at reopening the support desk window to get the information to show.

Attempted to resubmit the ticket in the morning and though it appears that I am not crashing from reopening the support menu I am still unable to enter any information into the report screen so can not get back to see if I get the crash upon confirming the report.
http://i107.photobucket.com/albums/m...014_050510.png