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I have been trying to create a new toon on Sargatanas for the last couple of days and I have been watching the announcement on the main page like a hawk.
The notice says that Sargatanas is now open for new characters but when I attempt to do so in-game I encounter a greyed out server name.
I would appreciate some clarification on this.
Issue still persists even now. Any feedback would be appreciated.
The lodestone post is a general guide that is updated about every 4 hours. It is inaccurate at best. Availability is based off current server lode as such your best chance is off peak or right before a maintenance. Tou might want to try the server specific forums to find when those times are form the playerbase actively on that server.