Purchased 3rd Strength book (Netherfire) but didnt receive it

-ISP:
Time Warner Cable
-Type of Internet Connection:
Turbo Upgrade
-Internet Connection Speed:
Download speed 17.24 mbps
Upload Speed: 2.14
-Date & Time:
Wednesday night June 25, 2014 at around 12am going into Thursday June 26,2014 Est
-Frequency:
Only happened once
-Character Name:
Azriel Fox
-Race:
Elezen M
-World:
Hyperion server, happened in Mor Dhona
-Class/Level:
Lancer/Dragoon level 50 (Ilvl 97)
-Area and Coordinates:
In Mor Dhona (22,7) after speaking with G'Jusana
-Party or Solo:
Party of 4
-NPC Name:
Issue happened after speaking with G'Jusana
-Monster Name:
None
-In-Game Time:
Dont know what the In-Game time was but it was around 12am going into Thursday June 26,2014
-Steps:
1. Completed Expert Roulette Halitali
2: Spoke with G'Jusana
3: Purchased 3rd strength book (Netherfire)
4: Logged off Shortly after purchasing book