early access fail.......

is it me or is the early access launch going way wrong....I called se only to be told wait till Tuesday when they upgrade playstation store or call square enix for help only to get off work at 6pm to come home get on this website and have the mog station closed at 6pm and for the weekend....I mean come on who running this show....they need better people at top to show them how to really launch a game.....ie higher some people for the weekend during launch keep that money following in hello.