scared to make a new charecter

ok so i had a a problem my isp reset my ip so i counldnt log on to my account but now i fixed that (changed password) but my problem is later to day i left my account logged in now when i came back from my break it said lost connection was lost now when i log in i got no toons or charecters i had three toons i just want one back how do i go by doing this and yes this is for pc and its on steam

Check to make sure you've got the right data center selected. When the main game screen comes up after logging on, "Data Center" is the item right under "Start." Go through the data centers and find the one with the world(s) your characters are on. Select that one, then Start, then on the character select screen, make sure you've got the right world selected. You can change it in the upper right.

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Originally Posted by Bixby

Check to make sure you've got the right data center selected. When the main game screen comes up after logging on, "Data Center" is the item right under "Start." Go through the data centers and find the one with the world(s) your characters are on. Select that one, then Start, then on the character select screen, make sure you've got the right world selected. You can change it in the upper right.

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i have done this but it seems that theres not even start to click. like it says i have accons on the mogstaion but where are thay when i do go to my data center a cut screen starts the opening one