[Bug] Stuck Loading Cutscene

Time: 20:20 27/3/2014
Frequency: Infrequent
World name: Midgardsormr
Character name: Gilraen Bior
NPC name: Thancred
Monster name: None
Class/Level: Archer/Bard 50
Party or solo: Party
In-game time: Not Available
Area and coordinates: Western Thanalan, Horizon
Steps:
1. Click the NPC Thancred to complete one of the new Story Quests.
2. Cutscene loads...
3. ...and doesn't stop loading, requiring a force quit to get out of it.

Connection Specs
- AT&T DSL
- Motorolla 3360

Model Number of the PlayStation 3 You Are Using
- Model Number: CECHA01