Disciple of Hand Classes got bugged (can’t craft high lv items) & can’t send report

Thread name: All Disciple of Hand Classes got bugged (can’t craft high lv items) & can’t send report in game
Time: January 20, 2014
World name: Tonberry
Character name: Kzynhova Rivaille
Class/level: All DoH Classes/50
Race: Hyur male
Steps:
1. I want to crafting Pineapple Juice on Monday and suddenly I cant craft it so I decide to send bug reports to Customer Support via In-game Customer Support
2. Waiting for 2 days no reply and my friend told me to check History at the customer support desk. But There is no history at my page, eventhough I already sent the bug report 3 times.
http://i.imgur.com/qW5LITr.png?1

Thats why I post it on this forum
Thank you very much

Same response as last time:
See http://forum.square-enix.com/ffxiv/t...=1#post1819712

In the screenshot you provided yourself that time you show that you don't have enough Control to actually craft that item.
It would help a lot if you can show another screenshot where you show that your control IS high enough and are still unable to craft it.

You can use food items to increase your control enough that you can craft the item again. Are you sure you were not using crafting food when you did craft the item the first time?

Unless I counted up the control stats for all the eq wrong, the base Control for the equipment you have is 303
Since you had a screenshot previously that showed your Control as 306, you probably have at least one meld as well

Pineapple Juice requires Control to be 318 before you can craft it...

I can only assume that you were using Control food when you did craft the Pineapple Juice the first time since it is checked as crafted at least once, or you have multiple pieces of your accessories of which not all are melded and you have the unmelded pieces now.

As for the History tab... that's something I can't comment on, if that is the problem you're posting about.

Greetings Kzynhova,

We encourage you to attempt the suggestion offered by Nekodar. As you have not responded, we are going to go ahead and assume this has resolved. If this does not resolve the issue, please create another bug report thread and use the bug reporting template found Here. Also, please state the steps you have attempted to resolve this issue.

- Malekzus