Quest: Seeds of Hope NPC unresponsive and not able to progress

Time: 12:40AM EST
Frequency: Constant
World name: Gilgamesh
Character name: Rychen Ve'sek
NPC name: Troubled Carpenter
Monster name: N/A
Class/Level: 50 BTN
Party or solo: Solo
In-game time: Seeds of Hope
Area and coordinates: Coerthas, 21;30
Steps:
1.Quest tells me to locate the Troubled Carpenter.
2. I find him
3. I proceed to target and attempt to chat and there is no response from NPC


Connection Specs
- Type of internet connection/provider: N/A
- Modem maker/model number: N/A

PC Specs : Again N/A another person was having the same issue

Browser Information : Again N/A

Greetings Rychen,

We thank you for posting your concerns regarding Seeds of Hope. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!

- Furlamseere