Disciple of Hand Classes got bugged (can’t craft high lv items) & can’t send report

Thread name: All Disciple of Hand Classes got bugged (can’t craft high lv items) & can’t send report in game
Time: January 20, 2014
World name: Tonberry
Character name: Kzynhova Rivaille
Class/level: All DoH Classes/50
Race: Hyur male
Steps:
1. I want to crafting Pineapple Juice on Monday (I can craft it before), but it keeps saying Control is not enough
2. So I try to change to another 50 classes like Carpenter, Goldsmith and Weavering. But all them can’t do the high lv crafting too. It keeps saying Craftmanship not enough or Control is not enough
http://i.imgur.com/LJvX0nI.png?1
3. So I try to put off all of my gear and see that I got 0 Craftmanship and 0 Control at my character
http://i.imgur.com/nRhHDsMl.png?1
4. Because of this problem I sent bug reports via In-game customer support, wait for 2 days no reply and my friend told me to check History at the customer support desk. But There is no history at my page, eventhough I already sent the bug report 3 times.
http://i.imgur.com/qW5LITr.png?1
Thats why I post it on this forum
Thank you very much

In the image with your equipment you can see that you Control is only 306, while the recipe lists Control Required: 318
If the pieces you have is already the "best-in-slot", you'll have to meld with materia in order to increase Control.

Greetings Kzynhova,

We encourage you to attempt the suggestion offered by Nekodar. As you have not responded, we are going to go ahead and assume this has resolved. If this does not resolve the issue, please create another bug report thread and use the bug reporting template found Here. Also, please state the steps you have attempted to resolve this issue.

- GM Kroyipi