Black Screen launcher without any error
Need help i am having a black screen last day January 10,2014 , start when i open my launcher and nothing happened, first i receive some error from IE and now im not receiving any error, only black screen.
I'm trying to run as admin 17 hours from now,and nothing in the launcher,only black.
I try resetting my Internet Explorer 8, deleting my FFXIV in MyDoc>MyGames,checking for malwares,disable my firewall and Antivirus (MSE),changing the ffxiv_boot.cfg and many other things,deleting my cache,etc.
I'm sick of this problem, now i need some help from the Final Fantasy Support,hope you Read This as Soon as Possible ! This is Terrible, now is weekends my only time to play long and this is happening.
last day i used Smart Broadband ISP and Run well,the problem starts when i got home using PLDT,
Location : Philippines
Laptop : MSI GE60-0NC i5
ISP : PLDT
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\lesnaej16\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 1
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.120401-1505)
SYSTEM_CPU Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz (4 CPUs), ~2.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS MSI GE60 0NC E16GAIMS Ver:1.0F MSI-Notebook
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8088.945MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16176.031MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 698.537GB SYSTEM_FREEDISC_SPACE 79.601GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS Intel(R) HD Graphics 4000
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 1995.813 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2047.996 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1366 x 768 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
SYSTEM_GRAPHICS_DRIVER_VERSION 8.15.0010.2712
SYSTEM_GRAPHICS_DRIVER_DATE 3/26/2012 3:09:58 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {57F5906C-A730-4F2C-93FE-C9A865C6339E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6602
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/27/2012 1:03:36 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0