MAIN QUEST - "with a little bit of elbow grease"

Time:11:01 Server Time
Frequency: Always
World name: Sargattanas
Character name: Raneko Prarieseed
NPC name: Eaduuard
Class/Level: Conjurer / White Mage - level 36
Party or solo: Solo
In-game time: Night
Area and coordinates: Eastern Thanalan 11,21 - Church
Steps:
1. Finished quest "You can't take it with you"
2. only other story quest available is from Eaduuard - from viewing online it appears to be "with a little bit of elbow grease"
3. When I click on Eaduuard the skill bars grey out for 1.5 seconds and nothing else happens.

The quest bubble appears normally, it is not redded out, it is displays as a yellow story bubble with an exclamation mark.

Connection Specs
- Type of internet connection/provider: Cable Internet through Shaw
- Modem maker/model number: Shaw standard internet modem
25 MBPS speed

PC Specs
-=-=-=-=- System Information -=-=-=-=-



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Andrew\Documents
FINAL FANTASY XIV - A Realm Reborn D:\Games\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
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-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FINAL FANTASY XIV: A Realm Reborn
In-Game Bugs - Post New Thread - Google Chrome
Steam
Skype™ - helios909


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MSI Afterburner 2.3.1
avast! Free Antivirus
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Diablo II
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Path of Exile
Train Simulator 2014
State of Decay
Artemis Spaceship Bridge Simulator
X3: Reunion
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Wings of Prey
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FINAL FANTASY XIV - A Realm Reborn
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Apple Application Support
Java Auto Updater
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Microsoft Visual C++ 2005 Redistributable
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Update for Microsoft .NET Framework 4 Extended (KB2533523)
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Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
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Microsoft Office Publisher MUI (English) 2010
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Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
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Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
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Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
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Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
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Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
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Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
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Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
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Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
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Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
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Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
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Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
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Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

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C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000C98
C:\Program Files (x86)\FirstClass\fcc32.exe 0000087C
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001BE8
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe 00000FC8
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C:\Program Files (x86)\iTunes\iTunesHelper.exe 00000C28
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C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00000EF8
D:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 000008D8
D:\Games\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 00000884


-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Browser Information
- Name and version of the browser currently in-use: Google Chrome 31.0.1650.63 m
- Internet Explorer Version: IE 11

I got the same problem, but i'm playing on a ps3

I have the same Problem on PC for the last 2 days. its preventing me from playing the game.

Greetings Raneko,

I am sorry to hear you are having trouble with with a little bit of elbow grease. This matter has already been brought to our attention and is currently under investigation by development. I recommend checking Here or Here for any updates in the future!

- Furlamseere