Version Check Fail

Okay so I havent been able to log on for a month almost now.. chatted with admin help several times and get the same exact reply I can go to google and look up in 1min. Version check failed when clicking shortcut.. Ive tried comb as XP, running as admin, getting updated boot files, erasing FF completely and reinstalling. Nothing has worked, its NOT a wireless problem.. How can there not be refunds for such a bad problem thats obviously not being fixed.. I want my money back and what about the free month im losing due to this problem? do i get that back?? of course not.

I bought both pc and ps3 btw.. which makes it worse because i cant play either. Customers should come first.. not money they have to spend. This should be dealt with or refunded.

tried deleting the game files and relaunching? or even reinstalling the whole thing? can keep the char save files.

Seems like I'm having the same issue this morning. When I try to log in, I either receive an error that says "Unable to Complete Version Check [30410][30607][20457][409]" or I receive an error that says my password is incorrect. I have been able to log in here and the mog station so I know my password is correct. I also have the authenticator app so that should be keeping me safe as well.

Can also try changing DNS https://developers.google.com/speed/public-dns/
The PS3 has this option too.