Marques NPC not responding

Broken Story Quest: With a Little Elbow Grease
Time: 10:30 PM PST
Frequency: Every time
World name: Excalibur
Character name: Jourdan Thayer
NPC name: Marques
Monster name: N/A
Class/Level: Summoner level 36
Party or solo: Solo
In-game time: 1st noticed after I got the error 90000 from Odin FATE at 1PM EST Saturday.
Area and coordinates: Eastern Thanalan, X:11 Y:21
Steps:
1. I talk to Eaduuard, who gives me an object in my inventory to show to Marques
2. I try to talk to Marques, nothing happens, plus the item I recieved from Eaduuard is not the item I need for the quest.
3.I restart my computer. It's still broken. I am unable to abandon the quest and pick it up again, as it's a story quest.

Connection Specs
- Type of internet connection/provider: Cable internet, Verizon
- Modem maker/model number: Arris WBM760

Greetings,

We understand that you have had concerns with a quest and apologize for any inconvenience this has caused. Fortunately, we recently had maintenance last night which may have approached this issue. If you still need assistance with this quest please create another thread with the following information.

Name of NPC:
World:
Area NPC is located:
Quest Name:

-Furlamseere