unable to start Acn lvl 30 quest event

ACN main quest line. Unable to start quest event (Austertitles Flame, speak with Y'mhitra of byregot's strike)

ISP:
Comcast
Type of Internet Connection:Cable
Internet Connection Speed:25Mbits/8Mbits

Date & Time:01/04/2014 08:29 pm CST

Frequency:Unable to progress/continuous

Character Name: Baopee Dhen


World: Diabolos

Class/Level:ACN lvl 30

Area and Coordinates: X14;Y 36
South thanalan- sagolii desert

Party or Solo:Solo

NPC Name: Y'mhitra

Monster Name: None


Steps:
Spoke to NPC Y'mhitra, unable to trigger the event

Chat screen shows

"A system error occurred during event movement"

Greetings baopee,

We thank you for posting your concerns regarding Acn lvl 30 quest event. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!

- Furlamseere