Unable to pick up item "empty bottles mead" in lvl 20 ARC quest "To Catch a Poacher"

ISP: Talk Talk

Type of Internet Connection: ADSL

Internet Connection Speed: 20Mb

Date & Time: 4:18 GMT

Frequency: Always


Character Name: Age ofWar

Race: Male Miqo'te

World: Hyperion

Class/Level: Archer lvl 21

Area and Coordinates: (16,20) South Shroud

Party or Solo: Solo

NPC Name: None

Monster Name: None

In-Game Time: 4:00 pm

Steps:
- I have tried abandoning quest
- log out and log back in
- exiting game
- tried to pick up item empty bottles mead with another class with no error saying I'm wrong class

Date & Time: Same as my post
ISP: Bell
Connection type: ADSL
Race: Highlander Hyur
Class/Level: Archer 50

I have tried all that Ageofwar has to fix it with the same results, meaning failure.

Same issue. In-game report sent as well.

Greetings Ageofwar,

We thank you for posting your concerns regarding "To Catch a Poacher". I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!

- Furlamseere