Character Relic Quest, Phylosophy And Mythology points Reset to 0

I have lost everything I had on my Relic Quest DRG I only needed trade Item for weapon now it have everything reset and when I started checking if I had oil It was gone with the quest then I realized everything was reset I had like 900 mythology points and 1200 phylosophy saving those for my warrior relic zenith now I have nothing and have to start all over again really.... this is the first time to have a problem with the game. hopefully someone will help me

Character name: Squallx Desaster
Server: Excalibur

Thank you GaaraSand for your post outlining the trouble you are having with a possible system error,

In order for me to submit your report, I will need some more information. You can go Here and you can find templates for Windows and PS3 that represent the kind of details we need. Once you can provide such information we can move forward and resolve this issue. For now I am going to move this thread into Insufficient Information. You will not be able to reply, so once you have gathered the requested data please create a new bug report thread.

- Furlamseere