Double Dragoon Class Quest Unable to Progress

Time: 12/20/2013 1 pm EST
World name: Excalibur
Character name: El Tasty
NPC name: Brucemont
Class/Level: Dragoon/45
Party or solo: Solo
In-game time: 6 pm
Area and coordinates: Coerthas 33X 15Y
Steps:

Quest log description:

1. You have passed the first trial. Etc.
2. The trials continue. Etc.
3. You have passed the second trial.
4. After I finished the second trial I received my gloves but the quest log didn't update. Brucemont moved to the next quest location but clicking on him does nothing. The quest objective says to talk to Brucemont to complete the trial.

Connection Specs
- Type of internet connection/provider: Charter/cable
- Modem maker/model number: Motorola/SB6141

PC Specs
-=-=-=-=- System Information -=-=-=-=-
Radeon HD 7950
Intel i5 3570k
ASRock Extreme6
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

I would assume I'm not the only one experiencing this bug as there is another player at the same location and not progressing in the quest.

That other player is me XD. I'm having the same problem and stuck in the same place. when selecting Brucemount nothing happens and can't finish the quest.

Same problem u.u

Move away from the current area and return. See if it reactivates this for you. We had a similar issue with another gentlemen earlier today where the next step of the storyline did not progress without leaving the area and returning.

Thanks for the suggestion but I have already tried logging out, exiting the game, changing class, going to a different area and coming back, etc.

Greetings Eltasty,

We thank you for posting your concerns regarding Double Dragoon Class Quest Unable to Progress. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!

- Furlamseere

Having the same issue. I've tried leaving the area and logging out but I'm still unable to speak with Brucemont in the cavern to complete.