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I heard the issue for logging into the lodestone on the android devices have been fixed but I still cannot log in without having an issue with my ID or password being incorrect. I also cannot find the space to fill in my one-time password. Any help would be greatly appreciated. Thanks.
I've not logged into the app for a while but it is a real pain with the security token, the option to enter it appears after the screen with username/password, but you have to return to your android desktop to get the security token, remember it and switch back to the app to enter it before the timer runs out. Certainly is not easy! They should intergrate the security token into the app because switching apps on my android is far from easy and can result in accidently shutting down one of them :(
I can't even get the window that ask for the security token to come up, it just keep on saying my credentials are wrong which are not. Tried updating the app and even uninstalled it a bunch of times and it still would not work.
It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
- Furlamseere