Concerning Behemoth Mount and 180-day Subscriptions--Devs Help PLS
I have contacted customer support with this issue, but the canned responses I received didn't convince me that the issue was truly delved into.
As the title suggests, I am among the many who purchased a 180-day sub at the launch of Mog Station and seem unable to push our paid time to 270 in order to receive those veteran awards.
It seems odd that those who have paid month to month, or purchased less than the maximum would have a way to receive this reward upon implementation, but those who put up their money 4 months in earnest, not knowing how the game would fare, do not.
If there is, in fact, a method of achieving this, please advise.
Respectfully,