Chat Log Text is Randomly Cleared. [PS3]

Time:Random
Frequency:Often
World name:Exodus
Character name:Motoko Kusanagi
NPC name:N/A
Monster name:N/A
Class/Level:White Mage Lv50
Party or solo:Both
In-game time:Random
Area and coordinates:N/A
Steps:
1.
2.
3.
<*Add more steps if necessary>

Connection Specs
- Type of internet connection/provider
Wired - Cable - Cincinnati Road Runner - 50/10
- Modem maker/model number
Arris - TG862G
Model Number of the PlayStation 3 You Are Using
- Model Number: CECH-4001C



in response to > http://forum.square-enix.com/ffxiv/t...xt-Disappears.


i went through all 42 pages of Accepted Bugs section. i found a few that are SIMILAR. but not the same. however my report is marked as duplicate. and since it's not fixed yet i don't expect it to be in the Resolved Bugs section.

in any case this still occurs. it seems to mostly happen inside instances.

i am convinced this is not intended. i am not a part of any Linkshell. and today while playing roulette i was not part of any Free Company either. so this means in the instance only Battle and Events tab will make the most entries. how ever the entire log in every tab cleared itself only after 3 or 4 lines of Party text sent by Party members. whereas in the past when i was with FC and without LS. so more text input. this issue did not occur nearly as frequent.

it seems to be more frequent now after the update. it happens a lot.



and if this really is a duplicate bug. then i am sorry for posting about it again. but this is an issue that should receive a high priority. and if it is duplicate please kindly link me the thread. :)




P.S. i copied and pasted the format from the read first thread. however it seems to be missing the. 'Race:' part. not sure if it is important or not. just a note.

today inside a dungeon. someone opened a treasure box. and i pressed Select to go to the loot notice. the first time you Select it goes to the chat box. so you must press it twice. the first time i pressed Select the chat log was selected. the instant i pressed it again and selected the loot notice and before pressing X to open it. the chat log completely cleared.

however this is randomly occurring. it does not always happen like that in the same way. the next treasure chest it did not happen on.

Greetings BLaCKnBLu3B3RRY,

We thank you for posting your concerns regarding Chat Log Text is Randomly Cleared. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!

- Furlamseere