I need help with this! System Requirements

I purchased the game yesterday, and so I cleaned off my computer and check requirements and everything and this is what came up for the requirements for recommended:
http://puu.sh/5NsqV.jpg

And this is my System:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Dylan\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
SYSTEM_CPU AMD A8-5500 APU with Radeon(tm) HD Graphics (4 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS 5007
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 12255.055MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 13983.055MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 918.547GB SYSTEM_FREEDISC_SPACE 812.886GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon HD 7470 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6760)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 1004.508 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3091.430 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1280 x 1024 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1140
SYSTEM_GRAPHICS_DRIVER_DATE 7/27/2012 9:13:58 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E602C1A7-B9F2-4B6F-B9A3-12A29C462FEB}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6657
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/12/2012 5:10:44 AM
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {27CF773D-B38B-4998-8D61-F9B9F2EAB682}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6657
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/12/2012 5:10:44 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6836DD30-D2F6-11E2-8002444553540000}
SYSTEM_INPUT_NAME USB Wired Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0

So any suggestions on what I could do? To help reduce lag(I run at around 20fps) and if not, could I receive a refund?

Ignore it and play normally. It's clearly not scanning your components correctly.

I'm guessing you may be on a laptop? Though the specs on those components sound good on paper, in practice they may be a bit on the low side for this game.

http://www.cpubenchmark.net/cpu.php?cpu=AMD+A8-5500+APU
http://www.notebookcheck.net/AMD-Rad...M.67752.0.html
http://www.videocardbenchmark.net/vi...HD+7470&id=298

Another thing you can look at for comparison is your Windows Experience Index (right-click the Computer Icon and select Properties). If you click on the hyperlink next to the score, it will give a detailed breakdown of your scores. 6+ in gaming graphics should be workable with tweaking, but to get a really good frame rate with XIV, you ideally want your gaming graphics score to be around a 7 or higher if possible. Just a note for people when shopping for systems--this is an easy way to get a glimpse of what to expect when comparing systems in the store.

You may need to run with a tweaked Laptop profile. Put everything you can on your graphics card's options to either Application controlled or a perfomrance/high performance setting. Then start with Standard Laptop settings in the game but turn off shadows for everyone, disable cascading shadows and glare points. If the physics options aren't already turned down for everyone but you, may want to notch them down as well. This should take out most of the "eye candy" in the game that may be challenging your APU to tweak out your frame rate, then you can turn things up from there if you find you have some wiggle room to improve quality a bit. One thing that may be working in your favor with this APU is you may have dedicated graphics memory (not sharing main memory)--but depending on what type and how much, you may still run into some constraints there. You can try toggling the LOD streaming option to see if it helps out any (may free up some memory usage).

Your video card shows "4.0GB" of RAM because it uses shared memory. In reality, that card has 1GB but is woefully inadequate from a memory bandwidth and GPU power standpoint.

Here is a comparison of the minimum recommended card (GTX460) vs your card. As you can see, the 460 is considerably more powerful than your card. Roughly 300-400% in all the important places.

http://gpuboss.com/gpus/Radeon-HD-74...eForce-GTX-460

As for getting a refund, I highly doubt it. Square-Enix has no control over the "canyourunit" website or it's interpretation of your system, but even still it says plainly that your video card is insufficient.

I have lower video card (gt 630 2gb+2gb shared). at technical specification I can only run it at minimum req, but I am doing it at almost max - no lag (exp when a lot of crafting going on)
So just in-case of a big lag put resolution/ graphic details a bit lower and see if that helps you.

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

- Furlamseere