Main Story Line Quest "The Best Intentions" won't start.

Time: 18:00 yesterday - 16:00 today (continuing)
Frequency: Constant
World name: Sarganatas
Character name: Keade Tsu
NPC name: Cid
Monster name: N/A
Class/Level: Pld/50
Party or solo: Solo
In-game time:
Area and coordinates: Coerthas Central Highlands, Whitefront. X13 - Y15
Steps:
1. Completed Quests "Opportunity Knocks", "All By Ourselves" and "Factual Folklore"
2. Approach Cid with story marker "!" above his head
3. Clicking does not engage a conversation, only options are Emote and Mark
4. Unable to progress with Story

Connection Specs
- Type of internet connection/provider: 16mb Fibre/TalkTalk

PC Specs

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
SYSTEM_CPU Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 11/22/11 11:12:52 Ver: 04.06.04
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16295.512MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 32589.203MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.690GB SYSTEM_FREEDISC_SPACE 41.695GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 450.539GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 167.678GB SYSTEM_FREEDISC_SPACE 94.438GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon HD 7800 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6818)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 2022.160 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2073.777 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1600 x 900 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1230
SYSTEM_GRAPHICS_DRIVER_DATE 08/10/2013 14:01:02
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {4E57B16A-C310-4782-81AA-C20E45AF3DE1}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6392
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 14/06/2011 11:38:12
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3AA8CB6F-86DA-4A5D-9359-4D49578EED92}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6392
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 14/06/2011 11:38:12
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DEF1C1C0-4A24-11E2-8002444553540000}
SYSTEM_INPUT_NAME Programmable Hotkeys
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2631B2C0-E8C8-11E1-8001444553540000}
SYSTEM_INPUT_NAME Controller (Xbox 360 Wireless Receiver for Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {2631B2C0-E8C8-11E1-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2631B2C0-E8C8-11E1-8004444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {263423C0-E8C8-11E1-8005444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 21 SYSTEM_GAMEPAD_FOV 0

I have the same issue, my version of the game is on the PS3 and on the World: Sargatanas.

World name: Sarganatas
Character name: Crystal Koneko
NPC name: Cid
Area and coordinates: Coerthas Central Highlands, Whitefront. X13 - Y15
Monster name: N/A
Class/Level: ARC/39
Party or solo: Solo

This is the second time it's happened to me :(

Time: 8:00 pm or so CST & 12:00 AM CST for 12/11/13-12/12/13(ongoing)
Frequency: Constant
World name: Sarganatas
Character name: Zanon Elsydeon
NPC name: Cid
Monster name: N/A
Class/Level: BLM/41
Party or solo: Solo
In-game time:
Area and coordinates: Coerthas Central Highlands, Whitefront. X13 - Y15
Steps:
1. Completed Quests "Opportunity Knocks", "All By Ourselves" and "Factual Folklore"
2. Approach Cid with story marker "!" above his head
3. Clicking does not engage a conversation, only options are Emote and Mark
4. Unable to progress with Story

More or less copy+pasting the above users, since it is the same. We are 3 different people who just happened to be finishing up the quest leading up to this one. Huddled in one group, dumbfounded.

Note: this is a 2nd character I made on another server, just so the profile doesn't confuse anyone ^^

Main Story Line Quest "The Best Intentions" won't start.
Time: 9pm yesterday - several times I attempted today (continuing)
Frequency: Constant
World name: Sarganatas
Character name: Sureezal Dazava
NPC name: Cid
Monster name: N/A
Class/Level: Blm/50
Party or solo: Solo
In-game time: over 24 hrs now!!
Area and coordinates: Coerthas Central Highlands, White Brim. X13 - Y15 (upstairs)
Steps:
1. Completed Quests "Opportunity Knocks", "All By Ourselves" and "Factual Folklore"
2. Approach Cid with story marker "!" above his head
3. Clicking does not engage a conversation, only options are Emote and Mark
4. Unable to progress with Story
5. Filed in-game bug report and Ticket that gave me link to fourm to post this, on-going problem.
6. There were about 6 players needing this quest at about 1pm today and another group this evening 12am-1am NOW standing around waiting as well.
7. I have been trying to get this quest now for more than 28-30 hours.:(
8. When you click on Cid, all action bars just go dark for a short time and then nothing happens.
9. all other npcs in area you can chat too work!

There's a maintenance tomorrow it seems. I wonder if this'll fix the problem?
Pretty annoying >.<
Wait and see I suppose but I'd hoped they would be a bit quicker, or at least let us know if they've checked anything. Since most endgame relies on Story completion ...
Ah well, I hope we can all start Storying soon. Team up for Stone Vigil? ;)

Yeah. Same problem here.

I have the same problem with Cid, Just a different Quest "The Best intensions".. Met a few other people with a similar problem.

Just attempted again ( Day 3) to pick up this quest and still can't. With new content coming out very soon and most of it needing to have completed the Storyline, this is a real problem. Sure wish they would take the time to fix this or at least address it! :mad:
The few that have finished Tests and are out of school for holidays finially have a little time to play, this makes for a very bad experience in this game. Beware as soon we will all go play Elder Scrolls Online comming out soon.

Stuck. No reaction from NPC. Please fix this, school's in soon.

Also stuck here, was just talking to Lumus in game about it actually. I hope this can get fixed soon..