Lobby Server Connection has Encounted an Error (2002)

Just bought the game and finished installing this afternoon and have been unable to progress past the title screen as the 'START' button is greyed out. After a few seconds I receive a message stating "The lobby server connection has encountered an error" 2002. I have googled and and tried searching the forums to no avail. My ISP is Verizon Fios, and I am located in Northern Virginia. Pretty frusturating after having just purchased my second copy (other is on PS3) of the product and cannot log in...Any help is appreciated.

Seems there's a few problems going on at the moment. I myself am getting problem from the UK. Probably data centres at fault.

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.

- Furlamseere