cannot get the chocobo???

unable to get the chocobo???

when i reach to lv 20, i,m joined to the GC for immortal flames, and the flame commander give me the first quest is lv 44 quest (Shadows Uncast).
and after joined the GC the first quest should be My Little Chocobo (Immortal Flames) to get the chocobo and i don't.
i think something wrong with the game casue that, so pls help me out.

Thank you kkwong for your post outlining the trouble you are having with attaining your chocobo,

In order for me to submit your report, I will need some more information. You can go Here and you can find templates for Windows and PS3 that represent the kind of details we need. Once you can provide such information we can move forward and resolve this issue. For now I am going to move this thread into Insufficient Information. You will not be able to reply, so once you have gathered the requested data please create a new bug report thread.