New to the forums need help please with issue ^^

Hello, im struggling to navigate and find my way on here, i started the game on the ps3 basically, but with the rendering issues etc.. i decided to go over to the PC side for a smoother and overall better game-play experience :) so i purchased the PC version, at the time i had no idea i could use my Ps3 account on the PC, and that i didn't need to re-purchase the game again, im just trying to get my BLM whose level 30 transferred to my new PC version, but its a new account, i have submitted few tickets through log station but i cant seem to find the response from support team how do i check my status of my ticket i submitted? in game it just says retrieving information... and never loads so i cant see.
Regards

If you made a new service account to which you registered the PC version, the only thing you can do is trying to chat with SE and see if they can merge them.
If you made a new SE account that may be harder, but the only solution is still to contact SE.

Greetings,

We appreciate you taking the time to report this trouble you are having to us. However, since this sounds like something requiring a Support Center agent rather than a Tech Support, I will be closing this particular thread. For assistance, please contact our Support Center by visiting http://support.na.square-enix.com, and choose FINAL FANTASY XIV. You can search for possible resolutions in the Knowledge Base, or click on Contact to begin a help request. Representatives are available Monday through Friday, 9AM to 6PM Pacific Time, and will work to provide you with the best possible resolution.

Regards,
Hylphetien