Computer randomly restarts while playing.

Posted in a thread below but it seems to of been lost. Hoping for some help with my own issue.

I'm able to log in and play for a good 20 minutes or so before my computer will randomly restart, doesn't matter what I am doing, doesn't seem to be anything particular.

I've turned off automatic restart, still no BSOD or any other errors.

I've also ran Prime95 and Heaven Benchmark 4.0 at max everything (as was suggested in another thread to someone) 8 workers, 16 minutes, 9-14 tests ran per-worker, went through all 26 scenes with a score of 595... no problems

As with others I seem to be able to play pretty much any other game without problems, The Witcher 2, Metro Last Light, Tomb Raider, all play well and tested for about an hour each since this FF14 incident, but have played for many hours before purchasing FF14.




Specs are:
i7-2600k 3.4Ghz
Nvidia GTX 660 2gb gddr5 ram superclocked (factory superclocked)
8gb ram
Windows 7 64bit
PSU: Termaltake TR2 700w

bumping in hopes of a reply.

was hoping client update would randomly fix the problem from last nights maintence, I did get an hour of play before it reset, all temps ranged between 40c-50c(cpu) to 60-70c (gpu). ran games for hours with those temps averaging, no problems.

Had to think of this one for awhile.

Honestly, it's a bit odd that FFXIV would cause a reboot ... whereas Prime95 + Unigine do not. Additionally Tomb Raider 2013 and Metro should've caused higher power consumption than this game. I'm fairly stumped there as these issues tend to be power related more often than not.. That all said, how intermittent is the duration between these reboots (do you ever make it to the hour mark)?



--You do mention that you have a "superclocked" / factory overclocked card, yet again it's fairly hard to believe that any instability from that card would show in FFXIV and not Metro or TombRaider. If the card / driver locks up, Windows 7 will attempt to issue a TDR (timeout display recovery) .. Often when this happens you'll just get a popup in the system tray following the screen briefly going black, and the system resumes execution thereafter. Sometimes though under certain drivers, the TDR can go horribly wrong where the OS is incapable of restarting the drivers / GPU, and the machine either hardlocks (indefinite blackscreen), or Windows attempts a restart.


-You might try making the following registry change to increase the TDR timeout period, incase Windows is mis-detecting a driver lockup. It'd also be wise to check the Windows Event Log (specifically under "system") to see if there's anything reported immediately before the shutdown.

============================================================
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers]
"TdrDelay"=dword:0000000a
"TdrDdiDelay"=dword:0000000a
============================================================


Another thing you could try doing (just to see if it's somehow graphics related) is forcing your 660's clock down to the stock (eliminating the factory OC) with a tool such as MSI Afterburner (or even lower). While it's not that easy with a 600 series card to provide a voltage bump (pretty much impossible in software), lowering the clocks will achieve the same effect (increasing stability).

Base frequencies of NVidia cards -- http://www.geforce.com/whats-new/art...0-650-launch#1
MSI Afterburner -- http://event.msi.com/vga/afterburner/download.htm


Beyond that Geforce 660's overclock / display driver instability, another good idea might be updating your chipset drivers if you've not already. (often overlooked)


Try running the Intel inf auto update tool with the "-overall" argument. This will FORCE the installer to overwrite all chipset drivers on the machine / purge old versions. *note that it's best to do this from SAFEMODE*

https://downloadcenter.intel.com/Det...ility&lang=eng

It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.