Error Code 1016 Please Help

Time: 10/29/13 8:00 am Central Time
Frequency: 10/29/13 to present
World name: Hyperion
Character name: Elk Lander
Class/Level: PLD 50
Party or solo: Solo
In-game time: Unknown
Area and coordinates: Inn Room Gridania
Error Code: 1016
Steps:
1. Full reinstall
2. Forward Router ports
3. Hard wire / Wireless conection
4. Other locations / Other internet providers
5. ISP
6. Tried to log in on multiple PCs
7. I have done everything Technical Support has told me
<*Add more steps if necessary>

Connection Specs
- Type of internet connection/provider: Centry Tell
- Modem maker/model number: Westell A90-750022-07

PC Specs
-=-=-=-=- System Information -=-=-=-=-
MS Windows 7 Home Premium 64-bit SP 1
Intel Core i7 CPU Q 740 @ 1.73 GHz, 6.0GB Ram, ATI Mobility RAdeon HD 5850
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name: AlienWare M15x

Browser Information
- Name and version of the browser currently in-use: Google Chrome

I am recieving the 1016 Error and it will not load character Elk Lander into the game. It seems unable to locate character Data.

Greetings Elklander,

We thank you for posting your concerns regarding Error Code 1016. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!