HQ Items Accepted, But Not Really

Time: 12:35am PST
Frequency: Four Times - all tried and failed.
World name: Balmung
Character name: Erisande Marchand
NPC name: Serendipity
Monster name: n/a
Class/Level: Goldsmith/8
Party or solo: Tried both.
In-game time: 9:03pm Eorzea Time and earlier
Area and coordinates: Ul'dah - Steps of Thal X:10, Y:13

Steps:
1. I accepted the quest "Gorgets Rising" (Goldsmith level 5 quest) from Serendipity in Ul'dah.
2. I made (using Goldsmithing) - three copper gorgets to complete the quest.
3. One of the gorgets results in an high quality item. As a result, the quest marker above the NPC's head is still red, however the icon in my quest log is GREEN, suggesting it's ready for turn in.
3. I try to turn in the three gorgets anyway, including the HQ one.
4. I am asked for confirmation that I would like to trade an HQ item. I say yes.
5. The cut scene for the quest begins as though I am successful, and Serendipity tells me what a great goldsmith I am. At the end of the cut scene, I am given the option to select my reward. I choose "Maple Pattens".
6. The cut scene ends, however the quest is not complete and is still in my log.

One other interesting thing that happened, though I am unsure if it's related. I actually had Error Messages squelched via the interface before this occurred. Thinking it might show me something, I turned my error messages back on. I did get an error message the next time I tried - in Japanese! (My game is the English language version.)

When I turned in 3 normal quality items, I was successful in finishing the quest. I understand that maybe we shouldn't be turning in HQ items for guild quests, but if it doesn't work, then I shouldn't be guided through the cut scene that suggests I was successful.


Connection Specs
- Type of internet connection/provider: Cable/Comcast
- Modem maker/model number: Unknown

PC Specs
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-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Browser Information
- Name and version of the browser currently in-use: Firefox 25.0

Greetings SereneAurora,

We thank you for posting your concerns regarding the quest logs not showing your quest as complete. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation.

Thanks for your report!