Cannot buy Crysta using PayPal through UltimatePay method
*I thought it was on maintenance, but I checked and the maintenance has long ended. I am suspecting that the failure in purchase has something to do with the latest maintenance.*
I've been playing and paying with PayPal to buy Crysta since 1.0 and from the start of 2.0. There was never a problem. However, when PayPal refused my transaction because of credit card issue, after a day it will be back to normal and I could pay again.
However, this has been ongoing problem for me for 2 days, and my subscription cycle will end in a few days. I don't want to be locked out from the game, so please help.
This is the return error I got when I tried to purchase Crysta like usual with my PayPal accoutn.
Quote:
PayPal Express CheckoutError
PayPal Express Checkout has rejected your payment attempt. Please select another way to pay. We apologize for the inconvenience.
Steps:
- I go to "Add Crysta" and select 1000 Crysta as usual.
- Click "Next" and proceed to select "UltimatePay." Click "Next" again.
- A small window pops up, letting me select the service.
- I choose "6 more choices!" and select PayPal.
- The window shows Amount Due: $10 ans shows "Check Out With PayPal" button.
- I click the button, it opens a new window so that I can log in to my PayPal to confirm payment.
- Logging in successfully, I get the payment information review and click button "Pay now."
- The PayPal window loads and says closing window after it's done sending information, as usual.
- The Thank you message in UltimatePay window shows briefly, before an error message pops on top of it.
- I get an email from PayPal saying I authorised a payment.
- I check my PayPal account and there is a history saying "Cancelled" in the payment to PlaySpan. Detail information says "The seller cancelled this payment, and the money has been returned to your account."
- No money was taken.
This problem never happened before. It only started 2 days ago for me. If I can get some technical help, I'll really appreciate it.