Garuda Hard Mode Bug

Hi My name is Michael, My Avatars name is The Rapture on Sever Adamntoise. I have been having issue completing the Garuda hard Quest where you have to Attune to Dark Crystal In Nathal. When i try to attune the quest does not complete and the Garuda hard Mode does not appear in my Duty finders. i tried to find ways where i can abandon the quest but that information does not appear. i contacted the in game support on "in Game menu Option System/ Report bug but did not get any response. I even took the liberty of deleting/re-installing the game on my PS3 and still the situation did not change. from doing all the troubleshooting on my end i concluded that this has to be a bug. could you please assist me with the situation i been going through this for a solid month now

empty your inventory

Thank you Loading for your post outlining the trouble you are having with Garuda Hard Mode.

In order for me to submit your report, I will need some more information. You can go Here and you can find templates for Windows and PS3 that represent the kind of details we need. Once you can provide such information we can move forward and resolve this issue. For now I am going to move this thread into Insufficient Information. You will not be able to reply, so once you have gathered the requested data please create a new bug report thread.