Marketboard search results sometimes comes up empty when it shouldn't

Marketboard search results sometimes comes up empty when it shouldn't

Time:
11:20 PM (Pacific), 30 October 2013

Frequency:
Always

World name:
Excalibur

Character name:
Olon Tsao

NPC name:
none

Monster name:
none

Class/Level:
Conjurer (whitemage)/50

Party or solo:
Solo

In-game time:
Anytime

Area and coordinates:
Any marketboard

Steps:

1. Open marketboard and open a category search (in my example, Reagents).
2. In the list look for an item with a very high number of for-sale items, and an item below it with a non-zero number of for-sale items.
3. (this gets tricky) Click on that high number item and as soon as the Search Results start to show the list but before it has a chance to fully list all items, close the Search Results window and click on the next item in the category list.
For step 3, it's probably easier to do it with the keyboard with the cancel menu button and selection bottons. If done correctly, the second item's Search Results will show "No items found" even though back in the category list it listed a non-zero number of items. (see attached image)
If the first item's Search Result was allowed to fully populate the Search Results window, then the next item's Search Result will display properly.



Connection Specs
- Type of internet connection/provider:
Cable modem/Comcast
- Modem maker/model number:
Motorola/SB5101

PC Specs
-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=- Game Information -=-=-=-=-=-=-
NAME: Olon Tsao
CLASSJOB: 24
LEVEL: 50
EQUIP[0]: 2031
EQUIP[1]: 0
EQUIP[2]: 2814
EQUIP[3]: 3211
EQUIP[4]: 3696
EQUIP[5]: 4057
EQUIP[6]: 3467
EQUIP[7]: 3914
EQUIP[8]: 4260
EQUIP[9]: 4371
EQUIP[10]: 4160
EQUIP[11]: 6138
EQUIP[12]: 4497
EQUIP[13]: 4547
TERRITORY_TYPE: 133
POSITION: 160.934265,15.500000,-93.022476


QUEST ID: 1124
QUEST SEQUENCE: 4
QUEST FLAGS: 0
QUEST VARS[0]: 0
QUEST VARS[1]: 0
QUEST VARS[2]: 0
QUEST VARS[3]: 0
QUEST VARS[4]: 0
QUEST VARS[5]: 0

<FINAL FANTASY XIV Config File>:
<Version>:
GuidVersion: 538050324
ConfigVersion: 2
Language: 1
Region: 0
<Network Settings>:
UPnP: 1
Port: 55296
LastLogin0: 1245986631
LastLogin1: 4194327
<Display Settings>:
MainAdapter: NVIDIA_GeForce_GTX_660_(\\.\DISPLAY3)
ScreenLeft: -1456
ScreenTop: 207
ScreenWidth: 1600
ScreenHeight: 1200
ScreenMode: 2
FullScreenWidth: 1280
FullScreenHeight: 720
Refreshrate: 60
Fps: 1
AntiAliasing: 1
FPSInActive: 1
ResoMouseDrag: 1
MouseOpeLimit: 0
LangSelectSub: 0
Gamma: 50
<Graphics Settings>:
TextureFilterQuality: 2
TextureAnisotropicQuality: 2
SSAO: 2
Glare: 2
DepthOfField: 1
RadialBlur: 1
Vignetting: 1
GrassQuality: 3
TranslucentQuality: 1
ShadowVisibilityType: 2
ShadowSoftShadowType: 1
ShadowTextureSizeType: 2
ShadowCascadeCountType: 2
LodType: 0
StreamingType: 0
GeneralQuality: 1
OcclusionCulling: 0
ShadowLOD: 0
BattleEffectSelf: 0
BattleEffectParty: 0
BattleEffectOther: 0
PhysicsType: 1
MapResolution: 1
ShadowVisibilityTypeSelf: 1
ShadowVisibilityTypeParty: 1
ShadowVisibilityTypeOther: 1
ShadowVisibilityTypeEnemy: 1
PhysicsTypeSelf: 2
PhysicsTypeParty: 2
PhysicsTypeOther: 2
PhysicsTypeEnemy: 2
ReflectionType: 2
ScreenShotImageType: 1
<Sound Settings>:
IsSoundDisable: 0
IsSoundAlways: 0
<Font Settings>:
<GamePad Settings>:
PadGuid: 0
InstanceGuid: {00000000-0000-0000-0000000000000000}
ProductGuid: {00000000-0000-0000-0000000000000000}
DeadArea: 0.550000
Alias: {0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0}
AlwaysInput: 0
ForceFeedBack: 0
PadPovInput: 1
PadMode: 0
PadAvailable: 0
PadReverseConfirmCancel: 0
PadSelectButtonIcon: 0
<Mouse Settings>:
MouseAutoFocus: 0
<UI Settings>:
<Charcter Settings>:
WeaponAutoPutAway: 1
WeaponAutoPutAwayTime: 3
LipMotionType: 1
<Game Camera Settings>:
FirstPersonDefaultYAngle: 0.000000
FirstPersonDefaultZoom: 0.780000
FirstPersonDefaultDistance: 1.500000
ThirdPersonDefaultYAngle: -0.349066
ThirdPersonDefaultZoom: 0.780000
ThirdPersonDefaultDistance: 6.000000
LockonDefaultYAngle: -0.349066
LockonDefaultZoom: 0.610000
LockonDefaultDistance: 6.000000
AutoChangePointOfView: 0
KeyboardCameraInterpolationType: 0
KeyboardCameraVerticalInterpolation: 0
TiltOffset: 0.001200
KeyboardSpeed: 0.500000
PadSpeed: 0.500000
MouseSpeed: 0.500000
PadFpsXReverse: 0
PadFpsYReverse: 0
PadTpsXReverse: 0
PadTpsYReverse: 0
MouseFpsXReverse: 0
MouseFpsYReverse: 0
MouseTpsXReverse: 0
MouseTpsYReverse: 0
CameraProductionOfAction: 1
FPSCameraInterpolationType: 1
FPSCameraVerticalInterpolation: 0
<Target Settings>:
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SelfClick: 0
NoTargetClickCancel: 1
AutoTarget: 1
AutoLockOn: 0
CircleBattleModeAutoChange: 1
CircleIsCustom: 0
CircleSwordDrawnIsActive: 1
CircleSwordDrawnNonPartyPc: 0
CircleSwordDrawnParty: 0
CircleSwordDrawnEnemy: 1
CircleSwordDrawnAggro: 1
CircleSwordDrawnNpcOrObject: 1
CircleSwordDrawnMinion: 0
CircleSheathedIsActive: 1
CircleSheathedNonPartyPc: 1
CircleSheathedParty: 1
CircleSheathedEnemy: 1
CircleSheathedAggro: 1
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CircleClickIsActive: 1
CircleClickNonPartyPc: 1
CircleClickParty: 0
CircleClickEnemy: 1
CircleClickAggro: 1
CircleClickNpcOrObject: 1
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CircleXButtonIsActive: 1
CircleXButtonNonPartyPc: 1
CircleXButtonParty: 1
CircleXButtonEnemy: 0
CircleXButtonAggro: 0
CircleXButtonNpcOrObject: 1
CircleXButtonMinion: 0
CircleYButtonIsActive: 1
CircleYButtonNonPartyPc: 1
CircleYButtonParty: 1
CircleYButtonEnemy: 1
CircleYButtonAggro: 1
CircleYButtonNpcOrObject: 1
CircleYButtonMinion: 1
CircleBButtonIsActive: 1
CircleBButtonNonPartyPc: 0
CircleBButtonParty: 0
CircleBButtonEnemy: 1
CircleBButtonAggro: 1
CircleBButtonNpcOrObject: 0
CircleBButtonMinion: 0
CircleAButtonIsActive: 1
CircleAButtonNonPartyPc: 0
CircleAButtonParty: 1
CircleAButtonEnemy: 0
CircleAButtonAggro: 0
CircleAButtonNpcOrObject: 0
CircleAButtonMinion: 0
TargetCircleType: 1
TargetLineType: 1
LinkLineType: 1
<Move Operation>:
MoveMode: 0
TurnSpeed: 50
FootEffect: 0
BattleEffect: 1
BGEffect: 1
LegacySeal: 1
TimeMode: 2
Time12: 0
ActiveLS_H: 6094848
ActiveLS_L: 514
HotbarDisp: 3
HotbarLock: 0
HotbarEmptyVisible: 1
HotbarNoneSlotDisp01: 1
HotbarNoneSlotDisp02: 1
HotbarNoneSlotDisp03: 1
HotbarNoneSlotDisp04: 1
HotbarNoneSlotDisp05: 1
HotbarNoneSlotDisp06: 1
HotbarNoneSlotDisp07: 1
HotbarNoneSlotDisp08: 1
HotbarNoneSlotDisp09: 1
HotbarNoneSlotDisp10: 1
HotbarCommon01: 0
HotbarCommon02: 1
HotbarCommon03: 1
HotbarCommon04: 1
HotbarCommon05: 1
HotbarCommon06: 1
HotbarCommon07: 1
HotbarCommon08: 1
HotbarCommon09: 1
HotbarCommon10: 1
HotbarCrossCommon01: 0
HotbarCrossCommon02: 0
HotbarCrossCommon03: 0
HotbarCrossCommon04: 1
HotbarCrossCommon05: 1
HotbarCrossCommon06: 1
HotbarCrossCommon07: 1
HotbarCrossCommon08: 1
HotbarCrossHelpDisp: 1
HotbarCrossOperation: 0
HotbarCrossDisp: 0
HotbarCrossLock: 0
HotbarCrossUseEx: 1
HotbarCrossSetChangeCustom: 0
HotbarCrossSetChangeCustomSet1: 0
HotbarCrossSetChangeCustomSet2: 0
HotbarCrossSetChangeCustomSet3: 0
HotbarCrossSetChangeCustomSet4: 0
HotbarCrossSetChangeCustomSet5: 0
HotbarCrossSetChangeCustomSet6: 0
HotbarCrossSetChangeCustomSet7: 0
HotbarCrossSetChangeCustomSet6: 0
HotbarCrossSetChangeCustomIsSword: 0
HotbarCrossSetChangeCustomIsSwordSet1: 0
HotbarCrossSetChangeCustomIsSwordSet2: 0
HotbarCrossSetChangeCustomIsSwordSet3: 0
HotbarCrossSetChangeCustomIsSwordSet4: 0
HotbarCrossSetChangeCustomIsSwordSet5: 0
HotbarCrossSetChangeCustomIsSwordSet6: 0
HotbarCrossSetChangeCustomIsSwordSet7: 0
HotbarCrossSetChangeCustomIsSwordSet6: 0
PlateType: 1
PlateDispHPBar: 1
PlateDisableMaxHPBar: 1
NamePlateHpSizeType: 1
NamePlateColorSelf: -65560
NamePlateEdgeSelf: -6795256
NamePlateDispTypeSelf: 3
NamePlateNameTypeSelf: 0
NamePlateHpTypeSelf: 2
NamePlateColorSelfBuddy: -1900567
NamePlateEdgeSelfBuddy: -16753366
NamePlateDispTypeSelfBuddy: 0
NamePlateHpTypeSelfBuddy: 2
NamePlateColorSelfPet: -1900567
NamePlateEdgeSelfPet: -16753366
NamePlateDispTypeSelfPet: 0
NamePlateHpTypeSelfPet: 2
NamePlateColorParty: -65560
NamePlateEdgeParty: -6795256
NamePlateDispTypeParty: 0
NamePlateNameTypeParty: 0
NamePlateHpTypeParty: 2
NamePlateDispTypePartyPet: 0
NamePlateHpTypePartyPet: 2
NamePlateColorOther: -733028
NamePlateEdgeOther: -11716075
NamePlateDispTypeOther: 0
NamePlateNameTypeOther: 0
NamePlateHpTypeOther: 2
NamePlateDispTypeOtherPet: 2
NamePlateHpTypeOtherPet: 2
NamePlateColorUnengagedEnemy: -5179137
NamePlateEdgeUnengagedEnemy: -16756893
NamePlateDispTypeUnengagedEnemy: 0
NamePlateHpTypeUnengagedEmemy: 1
NamePlateColorEngagedEnemy: -4211201
NamePlateEdgeEngagedEnemy: -16777052
NamePlateDispTypeEngagedEnemy: 0
NamePlateHpTypeEngagedEmemy: 1
NamePlateColorClaimedEnemy: -8961
NamePlateEdgeClaimedEnemy: -7198322
NamePlateDispTypeClaimedEnemy: 0
NamePlateHpTypeClaimedEmemy: 1
NamePlateColorUnclaimedEnemy: -3612417
NamePlateEdgeUnclaimedEnemy: -16760704
NamePlateDispTypeUnclaimedEnemy: 0
NamePlateHpTypeUnclaimedEmemy: 1
NamePlateColorNpc: -1900567
NamePlateEdgeNpc: -16753366
NamePlateDispTypeNpc: 0
NamePlateHpTypeNpc: 1
NamePlateColorObject: -1
NamePlateEdgeObject: -16777216
NamePlateDispTypeObject: 0
NamePlateHpTypeObject: 1
NamePlateColorMinion: -1
NamePlateEdgeMinion: -16777216
NamePlateDispTypeMinion: 0
NamePlateColorOtherBuddy: -1900567
NamePlateEdgeOtherBuddy: -16753366
NamePlateColorOtherPet: -1900567
NamePlateEdgeOtherPet: -16753366
ActiveInfo: 0
PartyList: 0
PartyListStatus: 5
PartyListSoloOff: 0
EnemyList: 0
TargetInfo: 0
Gil: 0
DTR: 0
PlayerInfo: 0
NaviMap: 0
Help: 0
HowTo: 1
Log: 0
LogTell: 0
LogFontSize: 12
LogTabName2: Event
LogTabName3: P2P
LogTabFilter0: 0
LogTabFilter1: 1
LogTabFilter2: 2
LogTabFilter3: 3
LogChatFilter: 0
DirectChat: 0
LogNameType: 0
LogTimeDisp: 1
LogTimeSettingType: 0
LogTimeDispType: 0
IsLogTell: 1
ShopSell: 0
ColorSay: -460552
ColorShout: -22938
ColorTell: -18208
ColorParty: -10033409
ColorLS1: -2818177
ColorLS2: -2818177
ColorLS3: -2818177
ColorLS4: -2818177
ColorLS5: -2818177
ColorLS6: -2818177
ColorLS7: -2818177
ColorLS8: -2818177
ColorFCompany: -5448474
ColorEmoteUser: -4390928
ColorEmote: -4390928
ColorYell: -256
ColorAttackSuccess: -32897
ColorAttackFailure: -3355444
ColorAction: -78
ColorItem: -78
ColorCureGive: -2818177
ColorBuffGive: -7028481
ColorDebuffGive: -29498
ColorEcho: -3355444
ColorSysMsg: -3355444
ColorFCAnnounce: -5448474
ColorSysBattle: -3355444
ColorSysGathering: -3355444
ColorSysErr: -46004
ColorNpcSay: -5449656
ColorItemNotice: -78
ColorGrowup: -8589
ColorLoot: -3620704
ColorCraft: -2047752
ColorGathering: -2047752
ShopConfirm: 1
ShopConfirmMateria: 1
ShopConfirmExRare: 1
ShopConfirmSpiritBondMax: 1
CharaParamDisp: 1
LimitBreakGaugeDisp: 1
HotbarCrossDispAlways: 1
ExpDisp: 1
BuffDisp: 1
InventryStatusDisp: 1
DutyListDisp: 1
NaviMapDisp: 1
GilStatusDisp: 1
InfoSettingDisp: 1
TargetInfoDisp: 1
EnemyListDisp: 1
FocusTargetDisp: 1
ItemDetailDisp: 1
ItemComparisonDisp: 1
ActionDetailDisp: 1
DetailTrackingType: 0
ToolTipDisp: 1
MapPermeationRate: 40
PartyListDisp: 1
PartyListNameType: 0
FlyTextDisp: 1
MapPermeationMode: 0
ToolTipDispSize: 1
RecommendLoginDisp: 1
RecommendAreaChangeDisp: 0
MainCommandType: 0
MainCommandDisp: 1
<Cutscene Settings>:
CutsceneMovieVoice: 0
CutsceneMovieCaption: -1
CutsceneMovieOpening: 1
<SoundPlay Settings>:
SoundMaster: 100
SoundBgm: 100
SoundSe: 100
SoundVoice: 100
SoundEnv: 100
SoundSystem: 100
IsSndMaster: 0
IsSndBgm: 0
IsSndSe: 0
IsSndVoice: 0
IsSndEnv: 0
IsSndSystem: 0
SoundDolby: 0
SoundMicpos: 10
SoundChocobo: 0
<GamePad Button Settings>:
PadButton_L2: XHB_Left_Start
PadButton_R2: XHB_Right_Start
PadButton_L1: Autorun_Support
PadButton_R1: Hotbar_Set_Change
PadButton_Triangle: Jump
PadButton_Circle: Cancel
PadButton_Cross: Accept
PadButton_Square: Map_Sub
PadButton_Select: HUD_Select
PadButton_Start: MainCommand
PadButton_LS: Move_Operation
PadButton_RS: Camera_Operation
PadButton_L3: Lockon_and_Sword
PadButton_R3: Camera_Modechange
<CUSTOM CONFIGURATION>:



-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
SYSTEM_CPU Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 8.10
SYSTEM_LANGAGE English (Regional Setting: English)
SYSTEM_MEMORY 8130.113MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 14018.113MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1841.874GB SYSTEM_FREEDISC_SPACE 1295.133GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 19.666GB SYSTEM_FREEDISC_SPACE 2.460GB
SYSTEM_STORAGE N:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 921.743GB SYSTEM_FREEDISC_SPACE 63.377GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 660
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 660
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1994.563 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.184 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1600 x 1200 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
SYSTEM_GRAPHICS_DRIVER_DATE 6/21/2013 5:06:36 AM
SYSTEM_GRAPHICS_DRIVER_LANGAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 660
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP GeForce GTX 660
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1994.563 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.184 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1600 x 1200 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2049
SYSTEM_GRAPHICS_DRIVER_DATE 6/21/2013 5:06:36 AM
SYSTEM_GRAPHICS_DRIVER_LANGAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers / Headphones (IDT High Definition Audio CODEC)
SYSTEM_SOUND_DEVICE_ID {EB01B24E-DB88-4821-8688-C6907FE25BB3}
SYSTEM_SOUND_DEVICE_NAME stwrt64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.6418.0000
SYSTEM_SOUND_DRIVER_LANGAGE English
SYSTEM_SOUND_DRIVER_DATE 9/19/2012 2:14:51 AM
SYSTEM_SOUND Digital Output (S/PDIF) (IDT High Definition Audio CODEC)
SYSTEM_SOUND_DEVICE_ID {B5A3ED4E-B067-491E-8B76-9FAB66A887CB}
SYSTEM_SOUND_DEVICE_NAME stwrt64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.10.6418.0000
SYSTEM_SOUND_DRIVER_LANGAGE English
SYSTEM_SOUND_DRIVER_DATE 9/19/2012 2:14:51 AM


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FINAL FANTASY XIV: A Realm Reborn


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe 000012FC
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000013B0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 00000AB4
C:\Program Files (x86)\iTunes\iTunesHelper.exe 000012C8
C:\Program Files\TrueCrypt\TrueCrypt.exe 00001240

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Browser Information
Google Chrome Version 30.0.1599.101 m


This Search Results window shows "No items found" when above it the listing clearly states there are 35 items for sale:
https://lh4.googleusercontent.com/-T...013_233554.jpg

Greetings,

Thank you for posting your concerns about this issue. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!