Companion whistle missing

After completing one of the main story quests I should have received the companion whistle as a reward, but when I checked my inventory it wasn't there. I'm lvl 28 so well past that quest now and still cannot summon a companion

I sent an inquiry through both the in game support and through this site and the only response I got was this bs:

"Thank you for your inquiry into in-game mechanics and information.

Unfortunately, this type of information is not able to be provided by the Final Fantasy XIV Support Team, since we cannot provide guides and information about in-game mechanics. However, we welcome you to use our forums to make these inquiries, where other customers may be able to help you find out the answers, or you can begin the process of requesting changes to the game.

Our forums are located at http://forum.square-enix.com/ffxiv/forum.php
We hope you're able to collaborate with other customers to come up with answers or bring about changes and improvements to the game to make it more enjoyable!

Final Fantasy XIV Support Team"

Has anyone else had this happen? Or does anyone know how I can get a companion whistle?

Thread Title:
Thread: Companion whistle missing
ISP:TPG
Type of Internet Connection: ADSL2+
Date & Time: 29 oct 10:30 (aest)
Frequency: ongoing

Character Name:
Archon Windblade

Race:
Miqo'te

World:
Behemoth

Class/Level: lancer 28

Area and Coordinates: gridania

Party or Solo: solo

What's the name of the quest?

Do you mean you mean you cant summon your mount or you cant summon your chocobo to fight with you ? If you want it to fight with you you need gysahl greens to summon it which you can buy from an npc.

Cannot summon chocobo to fight with me, I have 20 gyshal greens.
When I go into the actions menu, companions is greyed out. If I try to use the greens it says I haven't learnt that command yet

From memory you should learn it after the 'renewing the covenant' quest

You can't summon your bird to fight until level 30 and complete "My Feisty LIttle Chocobo".

Alright, thanks for that!

Thank you everyone for your posts concerning this issue and thank you Ozarchon for reporting it. It appears that this issue has been resolved; as such I'm going to close this thread. If this does continue to be a concern, please create another thread to further try to discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance. Also, please state the steps you have attempted to resolve this issue.

- Furlamseere