Quest "Believe in Your Sylph" acting wacky

Time: ~9:20-9:40 PM EDT, Oct 24, 2013
Frequency: Unknown
World name: Cerberus
Character name: Akame Alzraqah
Class/Level: Conjurer lvl 25
Party or solo: Solo
In-game time: 6:00 PM - 11:00 PM maybe?
Area and coordinates: East Shroud (25,25)
Steps:
1. Moved to the specified location
2. /lookout does nothing
3. Logged out, logged in again
4. /lookout still does nothing
5. Move to South Shroud, back to East Shroud (25,25)
6. /lookout continues to not work
7. Someone else (presumably on the same quest) randomly walks up and does /lookout
8. I get the cutscene

WTF?

ISP: AT&T U-verse
PS3 Model Number: CECH-3001B

Greetings,

Thank you for posting your concerns about this issues. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!