Spiel stürzt ab, wenn man vom Desktop zum Spiel wechselt, während das Intro läuft
Seit dem Update vom 15.10.2013 oder 17.10.2013 (genau weiß ich es nicht mehr) stürzt das Spiel ab, wenn man sich auf dem Desktop befindet und wieder zurück zum Spiel wechselt, während gerade das Intro-Video läuft.
Windows gibt folgende Meldung:
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: ffxiv.exe
Anwendungsversion: 1.0.0.0
Anwendungszeitstempel: 525da699
Fehlermodulname: ffxiv.exe
Fehlermodulversion: 1.0.0.0
Fehlermodulzeitstempel: 525da699
Ausnahmecode: c0000005
Ausnahmeoffset: 0027da26
Betriebsystemversion: 6.1.7601.2.1.0.256.1
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789
PC-Daten
-=-=-=-=- Systeminformation -=-=-=-=-
SYSTEM_OS Windows 7 Ultimate 64-Bit-Version (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
SYSTEM_CPU Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 11/16/12 09:51:50 Ver: 09.08
SYSTEM_LANGAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 8141.609MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16281.398MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 200.000GB SYSTEM_FREEDISC_SPACE 128.786GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 400.000GB SYSTEM_FREEDISC_SPACE 80.094GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1000.000GB SYSTEM_FREEDISC_SPACE 350.977GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 447.998GB SYSTEM_FREEDISC_SPACE 241.005GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 280.766GB SYSTEM_FREEDISC_SPACE 1.461GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 50.000GB SYSTEM_FREEDISC_SPACE 1.830GB
SYSTEM_STORAGE J:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 99.999GB SYSTEM_FREEDISC_SPACE 1.922GB
SYSTEM_STORAGE K:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 199.997GB SYSTEM_FREEDISC_SPACE 4.499GB
SYSTEM_STORAGE L:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 99.999GB SYSTEM_FREEDISC_SPACE 5.670GB
SYSTEM_STORAGE M:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 199.997GB SYSTEM_FREEDISC_SPACE 8.816GB
SYSTEM_STORAGE N:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 99.999GB SYSTEM_FREEDISC_SPACE 2.835GB
SYSTEM_STORAGE O:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 99.999GB SYSTEM_FREEDISC_SPACE 20.640GB
SYSTEM_STORAGE P:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 81.514GB SYSTEM_FREEDISC_SPACE 7.615GB
SYSTEM_STORAGE Q:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 300.000GB SYSTEM_FREEDISC_SPACE 19.207GB
SYSTEM_STORAGE R:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 165.759GB SYSTEM_FREEDISC_SPACE 2.517GB
SYSTEM_STORAGE T:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1397.264GB SYSTEM_FREEDISC_SPACE 811.534GB
SYSTEM_STORAGE U:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.517GB SYSTEM_FREEDISC_SPACE 729.576GB
SYSTEM_STORAGE Z:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 61.455GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 770
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 770
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1990.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.3158
SYSTEM_GRAPHICS_DRIVER_DATE 16.10.2013 02:48:05
SYSTEM_GRAPHICS_DRIVER_LANGAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Lautsprecher (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {D1A8E738-A548-4E54-A02D-5B6A69FF2255}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6657
SYSTEM_SOUND_DRIVER_LANGAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 12.06.2012 12:10:44
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8B1D2A20-5457-4FDC-9947-6446B374E5DA}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6657
SYSTEM_SOUND_DRIVER_LANGAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 12.06.2012 12:10:44
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {F5032AB2-021C-47DE-B20D-2EDE82FFBDA1}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6657
SYSTEM_SOUND_DRIVER_LANGAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 12.06.2012 12:10:44
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Browser-Information
- Name und Version des von euch zur Zeit benutzten Browsers: Internet Explorer 10
- Version des Internet Explorers: 10.0.9200.16721