Coil loot never showed up in inventory

im not sure if you will be able to do anything about missing loot but i was told by a GM to post my issue here.
so on saturday the 19th of Oct i was in a raid party with my FC and we just downed turn 1 the loot that dropped was Bard gloves (witch our bard got) and a alagan band of casting witch i needed on (and was the only one to do so) the guys will testify to this.
but all i got was a blanket of black text in my chat window and saying that i was unable to obtain the item i do not all ready have this item and could not get it from the chest
i hope you can look into this and on a glimmer of hope possibly allow me to obtain it but i do have faith that i will see it again thanks for taking the time to read this and hope to hear from you.

Did you check which number did you roll? I might be wrong but I noticed that a couple of times I rolled a greed and my name wasn't in the rolls list. Once I had the time to check what I rolled and it was a 0 even if I pushed greed. If that's the case it should roll a number greater than 0 if greed or need is pushed.

Greetings,

We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. Please use the bug reporting template found http://forum.square-enix.com/ffxiv/t...-THIS-FIRST%29 and make another post. Thank you!