Titan Hard Mode BUG IN PS3!

Time: October, 2:35 AM (GMT+1)
Frequency: Every time i Attune to the Crystal in U'Ghamaro Mines
World name: Odin (Eu)
Character name: Majin Bu
NPC name: N/A
Monster name: N/A
Class/Level: Warrior lvl. 50
Party or solo: Solo
In-game time: N/A
Area and coordinates: U'Ghamaro Mines - Outer La Noscea X:24/Y:9
Steps:
1. Take "In a Titan Spot" Quest at Waking Sands
2. Go to U'Ghamaro Mines
3. Attune to the Aetheryte to obtain Titan HM
4. Announcement says "Duty Finder Updated"
5. Announccement says "The Navel (Hard Mode) Now Accesible"
6. Duty Finder is not updated
7. Quest Reward is not given

Connection Specs:
Isp: Telefonica movistar
Optic Fiber (100Mbit/s)

Model Number of the PlayStation 3 You Are Using
- Model Number: CECH2011-A


I have over three weeks reporting the bug, I can not move forward with "relic weapon" because of this error, this month to pay the fee has been throwing money away. I hope a solution soon ...

i experienced this but resetting my modem, router and ps3 fixed the problem and i was able to proceed.

We appreciate you taking the time to report this error to us. However, there are still some details that we need to collect from you before we are able to investigate this properly. If you could please provide the following information, we will make sure that your report is looked into so we can try to resolve it.
*Are there open slots in your inventory?
Thank you!