Unable to turn in AK gear to Grand Company Seals

ISP: CableOne
Type of Internet Connection: Cable Internet

Internet Connection Speed:
5Mbit/s

Date & Time:
Continous

Frequency:
State how frequently the issue occurs. Please select from the following.
1.Always

Character Name:
Which character did the issue occur with? Zares Ammon

Race:
Race of your character when the issue occurred.
Hyur M

World:
Excalibur

Class/Level:
Bard 50, all classes, all levels

Area and Coordinates:
New Gridania, Adders Nest, X:9 Y:11

Party or Solo:
Solo

NPC Name:
Serpent Personnel Officer

Monster Name:
None

In-Game Time:
All times

Steps:
I attempt to turn in any of the Amdapor Keep gear drops, Toxotes, Peltast, Hoplite, Hetairos, etc. for Company Seals using the Expert Delivery and they do not show up on the turn in screen. I am max grand company level and I have done all of the GC quests.

Thank you for posting your concerns about this issue. I have made sure to submit all of your information to the development team and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!