Trial periode can transfer???

Im trying to transfer my character until tuesday and all time i get unable to tranfer, but i havent any retainer, im logged out, im logged out in a not instance area...all i have good but still UNABLE TO TRADE....

Somebody can be clearly about the transfer if you are in the trial periode is possible or not.....

PLEASEEE HELP!!!

The terms of the Transfer service clearly state that you are not able to transfer until you are out of your trial and into the Subscription period.

(Note that it says 'active service account', by which they imply you're currently subscribed and paying for the service.)