I'm on the 'World Selection' step of the character transfer process.
I've chosen 'Excalibur' as the destination world. However, the 'Current World' drop down box is not populated at all. I need to be able to choose 'Phoenix' as an option.
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I'm on the 'World Selection' step of the character transfer process.
I've chosen 'Excalibur' as the destination world. However, the 'Current World' drop down box is not populated at all. I need to be able to choose 'Phoenix' as an option.
UPDATE: I can now choose Phoenix as my current world, but I can no longer choose 'Excalibur' as my destination world. I need to be able to choose Excalibur as a destination world.
We understand that you are having trouble with the world transfer feature. However, we are not able to resolve any account issues through the forums. Based on the information you provided, this article on the Support Center may help to resolve your concern. If it does not, it should help you get started in contacting the Support Center to resolve your concern directly. Thank you!